I had four finance staff and a year-end accountant costing me £142,000 a year and I was still doing most of the analytical work myself. Total Accounting replaced the lot. They found inefficiencies in my driver costs I’d never spotted, renegotiated my fuel contract, corrected holiday pay across the whole team, and gave me a live dashboard I actually trust. Profits are up 18%. I wish I’d made the call ten years ago.”