Fast-Growth E-Commerce Retailer

Client Profile Details

5M turnover
18 staff

2 min read

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Before Total Accounting

This fast-growing online retailer had outgrown its finance setup without realising it. An internal bookkeeper was managing the day-to-day, but e-commerce accounting was beyond their experience — and the cracks were widening fast. The Shopify native link to QuickBooks was pulling in unreliable data, slowing the system and producing figures the directors simply couldn’t trust. VAT on imports was being claimed without C79 certificates, creating a compliance liability. Pensions were not maximised, meaning the business was paying more corporation tax than necessary. Year-end accounts were arriving six months late with no pre-year-end planning. The directors were managing cashflow and creditors in separate spreadsheets because QuickBooks couldn’t be relied upon. The business was growing rapidly with no financial foundation underneath it.

What We Delivered

QuickBooks rebuilt from scratch — opening balances corrected
LinkMyBooks installed — Shopify, Amazon and eBay reconciled automatically
Dext added for purchases ledger — all supplier invoices processed same day
C79 import VAT process corrected and backdated accurately
Management accounts and cashflow analysis produced monthly
Pre-year-end tax planning implemented — unused pension allowances utilised
£35k corporation tax saving through pension planning
Director pension converted to SIPP for commercial property purchase

The Impact

£35K

Saved when compared to the previous set up

Increase in margin improvement

15 hrs

Staff admin time saved weekly

The Difference

A business that was growing without visibility now scales with complete financial confidence.

“We can now grow with reliable data. The finance function scales with us — and we’re not flying blind anymore. I only wish we’d found Total Accounting two years earlier.”

— Director, E-Commerce Retail Business

The proof is in the numbers

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