HMRC tax credits scam warning

geoff
July 6, 2023

    Fraudsters often try to take advantage of the 31 July deadline for submitting tax credits renewal information.

    The fraudulent emails, texts or calls claim to be from HMRC and often promise money back in the form of a tax rebate together with a click-through link to a replica of the HMRC website. The fraudsters then try and steal personal details such as bank or credit card details of unwitting recipients who in some cases even transfer money for a bogus overpayment.

    As the deadline approaches, HMRC is warning around 1.5 million tax credits customers to be alerted to scams that mimic government communications to make them appear genuine. In the 12 months to 30 April 2023, HMRC responded to more than 170,234 referrals of suspicious contact from the public. More than 68,437 of these offered bogus tax rebates.

    Typical scam examples include:

    emails or texts claiming an individual’s details aren’t up to date and that they risk losing out on payments that are due to them;
    emails or texts claiming that a direct debit payment hasn’t ‘gone through’;
    phone calls threatening arrest if people don’t immediately pay fake tax owed;
    claims that the victim’s National Insurance number has been used in fraud; and
    emails or texts offering spurious tax rebates or bogus grants or support.

    HMRC’s Director General for Customer Services, said:

    ‘Tax scams come in many forms and we’re urging customers to be alert to the tactics used by fraudsters and never to let yourselves be rushed. If someone contacts you saying they’re from HMRC and asks you to give personal information or urgently transfer money, be on your guard. Search ‘HMRC scams’ advice on GOV.UK to find out how to report scams and help us fight these crimes.’

    Universal Credit is expected to fully replace tax credits, and other legacy benefits (including Income-Related Employment and Support Allowance, Income-Based Jobseeker’s Allowance) by the end of 2024.

    More Blog Posts

    From 18 November 2025, new rules mean that all UK company directors and People with Significant Control (PSCs) must verify their identity with Companies House.

    Managing payroll can be a complex and time-consuming task for businesses. With ever-changing tax regulations, auto-enrolment requirements, and employee benefits to consider, getting payroll right

    For many small business owners, understanding how to take money out of your company can be confusing. You might own the business, but it doesn’t

    Running a trades business isn’t just about doing great work—it’s about managing quotes, scheduling jobs, tracking costs, invoicing clients, and keeping everything profitable. The problem?

    Growing a business is tough. You’re making big decisions daily—hiring, investing, expanding—but how do you know if you’re making the right decisions? That’s where a

    Running a business is fast-paced, and outdated accounting systems can hold you back. If you’re still using Sage or even Xero Online but feel like

    Running a business is tough. You’re juggling sales, operations, customer service, and—let’s be honest—probably dealing with a mountain of financial admin too. But here’s the

    A raft of money changes comes into play this month which could affect your finances, and as we are approaching the winter season – dark

    Sign Up For More Updates

    Get email updates by signing up to our mailing list

    Email Signup

    Ready to Turn These Insights Into Action With Us?